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Learning from others

business insights & tips hear from jennifer young spa & salon industry news Apr 09, 2021

I am blessed to have been able to work with some of the most experienced and knowledgeable people in the world of wellness. Sometimes I know of them and their experience before I meet them, sometimes chats are arranged and sometimes they just happen - The Global Wellness Summit hosts all kinds of famous faces, and me.

It is always an honour and, sometimes, the honour is a surprise. Richard Clay was one such surprise. He came to visit us when we were delivering spa training to the team at one of our Macdonald Hotel Spas (you can find Jennifer Young Trained Therapists in them all).

Richard was Spa Director responsible for all spas across the group and was the lead at the time we delivered our training. He came during the practical, with models sessions and chatted happily to those affected by cancer. It was joyous for me to have such strong support within a large organisation. I used to work as a management consultant and know and appreciate the value of a champion. Richard was my champion.

Imagine my despair when he left the hotel group and my delight when I discovered that his previously top secret new role was as product manager for our friends at SpaBreaks.com

In this video Richard tells us of his experience before we met. In future posts he will share his predictions for wellness trends.

Blessed we are.

Spabreaks.com, is the UK’s leading spa booking agency, working with more than 750 spa destinations across the UK and overseas.

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